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Frequently Asked Questions

I can't remember my Net ID or Student ID. What should I do?

Make sure you have reviewed your admission packet for your Student ID number before you activate your Richmond account. If you have problems activating your Net ID or using your student email system, Google Apps, please contact Help Desk. If you have misplaced your Student ID, please contact the Office of Undergraduate Admission.

Is there information about the kind of computer I should bring?

If you’re considering purchasing a computer, or if you have questions about whether your computer meets the recommended standards, Information Services provides recommendations for student computer hardware

In order to connect your computer to the University network, you will need to install our antivirus software and do some configuring.  

In addition, laptop and desktop computers are available across campus for student use.

How can I view my Richmond Email on my mobile device?

Many students forward their UR Email (Google Apps) to their mobile device, so they are able to keep up with campus correspondence over the summer. Detailed instructions are available on the Information Services website

How might my Advance Placement (AP) or International Baccalaureate (IB) work count towards my Richmond degree?

To learn more about Advanced Placement (AP) or International Baccalaureate (IB) credit, please visit this webspage:

How do I register for fall classes?

New first-year students will register for fall classes in late July (see the full checklist, under July for details). Registration for classes is completed through BannerWeb, the University’s online student information system. There are a broad range of resources available to prepare students for summer registration, as detailed in the Summer Advising section of this website. Students will also have a chance to adjust their fall schedule when they meet with their academic advisor during orientation in August.  

Where can I learn more about the second language requirement at Richmond?

You can learn more about the language requirement in the Credits and Degree Requirements section of this website.

How do I know which textbooks are required for my fall schedule?

The campus bookstore will post the textbooks required for each course on their website. A complete listing of fall courses should be posted by August 1. Students may elect to ship the books to their home or reserve books to be held on campus.

When will I receive a tuition bill?
Fall invoices will be emailed on or around July 15th. More information about billing is available in the Online Billing and Invoicing section of this website.
How to I find out about my roommate and dorm assignments?

The Student Housing office will notify students of their roommates and dorm assignments via email by the end of June. More information about on campus housing, including a list of what to pack, can be found on the Student Housing website.

What should I expect at orientation?

New Student Orientation is a five day program designed to help new students acclimate to the University of Richmond. Sponsored by the Westhampton College and Richmond College Dean's offices, the program is led by current students, who serve as Orientation Advisors to a group of new students. Each entering student is assigned to an Orientation group, which is led by a male and a female Orientation Advisor (OA). The group is comprised of students from their hallway, as well as students from a hallway of opposite gender students. Orientation includes programs designed to introduce students to the ideals of the University and prepare them for a successful and fulfilling college experience. In addition to informative programming, orientation includes many fun opportunities for new students to meet many people and make new friends.

Are there jobs available for students on campus?

Yes, many Richmond students work on campus in a variety of positions. Campus jobs are coordinated through our Student Employment Office. New students interested in campus employment should plan on attending the Student Job Fair (11:00 a.m.–1:00 p.m. on Tuesday, August 29, in the Heilman Dining Center). More information is available on the Student Employment website.

Do most students bring cars on campus? Will I need a car on campus? Do first-year students usually have cars?

About 30% of first-year students bring their car onto campus, and by senior year, about 79% of students have a car on campus. In total, 59% of undergraduate students bring a car onto campus, but this rate has been decreasing over the past few years. With the recent increase in transportation options, a car is no longer necessary to get into the city, to the grocery store, to the mall, or to the airport. A large portion of the City of Richmond is accessible through UR Transportation! More information about transportation options, visit

Is there a way to see which forms I've already submitted?
We currently don't have a way to track all submitted forms in one database. However, if you have submitted a form through our online system, you should feel confident that your form is being processed. If you have questions specific to a certain form, please contact the office listed on the form.
I have additional questions, who should I contact?

The staff of the Academic Advising Resource Center is available to help you navigate this website and answer any additional questions you may have about the summer process:
Dr. Leah Frierson (804) 289-8129 or or
Ms. Andrea Vest,